About elm-tern
Dedicated to extending the life of your electronics since 2018
Our Story
What began as a small repair operation in a Birmingham garage has grown into a trusted name in consumer electronics repair across the United Kingdom. Founded by a team of engineers who saw too many perfectly repairable devices being discarded, elm-tern was built on a simple premise: quality repairs should be accessible and affordable.
Our workshop handles everything from the latest flagship smartphones to vintage audio equipment. We believe that proper repair, rather than replacement, benefits both our customers and the environment. Every device we restore is one less electronic item destined for landfill.
Over the years, we have developed relationships with component suppliers that allow us to source genuine and high-quality replacement parts quickly. This network, combined with our team's technical expertise, enables us to offer repairs that many competitors cannot.
Quality Assurance
Every repair undergoes thorough testing before leaving our workshop. We stand behind our work with a comprehensive 90-day warranty on all services.
Efficient Service
We understand that being without your device is inconvenient. Most common repairs are completed within 24 to 48 hours of receiving your device.
Transparent Pricing
No hidden fees or surprise charges. We provide detailed quotes before any work begins, and you only pay for what was agreed upon.
Our Approach to Repairs
Thorough Diagnostics
We never guess. Each device receives a complete diagnostic assessment to identify all issues, including those that may not be immediately apparent.
Transparent Communication
You receive a detailed breakdown of what needs repair and the associated costs. We explain your options clearly and answer any questions.
Expert Execution
Our certified technicians use professional-grade tools and quality components. We follow manufacturer specifications where applicable.
Rigorous Testing
Before returning your device, we conduct comprehensive functionality tests to ensure the repair is successful and the device performs as expected.
Ready to Restore Your Device?
Whether you have a cracked screen, failing battery, or mysterious malfunction, our team is here to help. Get in touch today for a free assessment and quote.